Love them or hate them, landlords play a big part in any business. If you are planning on buying a business or renting a space, do a little homework first on the landlord. I once had an office that had communal toilets shared by six other businesses. As public toilets, it was up to the [...]
Build a relationship with your suppliers
Suppliers are an important part of any business. Having a good relationship with your suppliers will help you to get through the hard times. Most relationships with suppliers start off somewhat tenuously, with both parties kind of checking each other out. How you treat your suppliers will play a big part in how they treat [...]
Partnership pitfalls – how to avoid them
Having a partner in business can be both a blessing and a disaster. The sad reality is that partnerships have a high rate of failure, due to problems between the partners themselves and not with the business. I have had several partnerships, but only one that has really worked. In that case, the partners were [...]
Beware the third year boom and fourth year bust
An unusual business phenomenon that I have been told about is the third year boom and fourth year bust. Once I became aware of it, I started to notice how real it was. The first year of business is generally pretty hard but exciting. It’s the year where you jump for joy when you get [...]
How to know what to charge
One of the hardest issues that all business operators face is knowing how much to charge. If your prices are too high you might not get any customers, and if your prices are too low you might get a lot of customers but make no money. It’s a fine line that is often hard to [...]
Keeping costs down without losing customers
I often see companies that are going through difficult financial times trying to cut costs. The problem is that the areas where they are cutting costs are causing them to lose customers. This clearly compounds the problem and sends the business into a downward spiral. It is smart business to keep your costs down as [...]
Keep good records from the start
If you are reading this book in the anticipation of opening your own business or buying a going concern, I cannot stress enough the importance of keeping good records from day one. There is really no other way to know how your business is going except by having good records. If you are wondering where [...]
Chasing bad debts – is it worth it?
If you are in the unfortunate situation of having bad debts that are long overdue and need chasing, you need to decide when to stop chasing them and when to write them off. Obviously, it’s better not to have bad debts in the first place, and a good credit control system will, to a large [...]
Beware of giving credit
We all want customers, and we generally want lots of them. In our haste to build up a customer base, our credit control can often go out the window. I have owned several businesses that have nearly been sent broke because people wouldn’t pay their accounts. I don’t blame them; I blame myself for not [...]
The real cost of expanding – can you afford it?
Expansion costs money. It’s as simple as that, and there are plenty of businesses that have gone broke because they have expanded too quickly. I have a friend who is a photographer and publisher. He runs an extremely successful and profitable business. I remember talking to him one day about how well his business was [...]