Build a relationship with your landlord

Love them or hate them, landlords  play a big part in any business. If you are planning  on buying   a business or renting   a space, do a little homework first on the landlord. I once had an office that had communal  toilets shared by six other  businesses. As public  toilets,  it was up to the [...]

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Build a relationship with your suppliers

Suppliers are an important part of any business. Having a good relationship with your suppliers will help you to get through the hard times. Most  relationships with suppliers  start  off somewhat tenuously, with both parties kind of checking  each other out. How you treat your suppliers will play a big part in how they treat [...]

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Partnership pitfalls – how to avoid them

Having  a  partner  in business  can  be both a  blessing  and  a disaster. The sad reality is that partnerships have a high rate of failure, due to problems  between the partners  themselves and not with the business. I have had several partnerships, but only one that has really worked.  In that  case, the partners  were [...]

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Beware the third year boom and fourth year bust

An unusual business phenomenon  that I have been told about is the third year boom and fourth year bust. Once I became aware of it, I started to notice how real it was. The first  year of business is generally pretty hard but exciting. It’s the year where you jump for joy when you get [...]

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How to know what to charge

One  of the  hardest  issues  that  all  business  operators  face  is knowing how much to charge. If your prices are too high you might not get any customers, and if your prices  are too low you might get a lot of customers but make no money. It’s a fine line that is often hard to [...]

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Keeping costs down without losing customers

I often  see companies that are going through  difficult financial times trying to cut costs. The problem  is that the areas where they are cutting  costs are causing them  to lose customers. This clearly compounds  the problem  and sends the business into a downward spiral. It is  smart  business  to keep  your costs  down as  [...]

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Keep good records from the start

If you are reading this book in the anticipation of opening your own business or buying a going concern, I cannot stress enough the importance of keeping good records from day one. There is really no other way to know how your business is going except by having good records. If you are wondering where [...]

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Chasing bad debts – is it worth it?

If you are in the unfortunate situation of having bad debts that are long overdue and need chasing, you need to decide when to stop chasing them and when to write them off. Obviously, it’s better not to have bad debts in the first place, and a good credit control  system will, to a large [...]

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Beware of giving credit

We all want customers, and we generally want lots of them. In our haste to build up a customer   base, our credit control  can often go out the window. I have owned  several businesses that have nearly  been sent broke  because people wouldn’t  pay their accounts. I don’t blame them;  I blame myself for not [...]

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The real cost of expanding – can you afford it?

Expansion costs money. It’s as simple as that, and there are plenty of businesses that have gone broke because they have expanded too quickly. I have a friend who is a photographer and publisher. He runs an extremely successful and profitable    business. I remember talking to him one day about how well his business was [...]

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